Question 1

Is the Free plan really free forever?

Accepted Answer

Yes. The Free plan includes up to 3 horses with core features like health records, task management, and mobile access — no credit card required, no time limit.

Question 2

How is my data protected?

Accepted Answer

We use SSL encryption in transit and AES-256 at rest, with automatic daily backups and row-level security so only you can access your information.

Question 3

Can I migrate from another horse management tool?

Accepted Answer

Yes. Most users are fully set up within 30 minutes. Barn Manager users with large datasets can request bulk import help from support.

Question 4

Does it work on my phone and tablet?

Accepted Answer

Yes. MyHorseBase is fully responsive and works on any device — no app download required.

Question 5

Can my team or barn staff use it too?

Accepted Answer

Pro includes up to 3 team members and Barn Manager supports unlimited team members, each with their own login and permissions.

Question 6

Is breeding management included or an add-on?

Accepted Answer

Breeding management is fully included in both Pro and Barn Manager plans at no extra cost.

Question 7

What happens if I cancel my subscription?

Accepted Answer

You can cancel anytime. Your account reverts to the Free plan at the end of your billing period and you keep access to your first 3 horses and all core features.

Question 8

Are there per-horse charges?

Accepted Answer

No. Every plan has a flat monthly fee. Free supports up to 3 horses, Pro up to 25, and Barn Manager is unlimited.

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